Terms of service
1. Use of Our Website
You agree to use the ORREX website only for lawful purposes and in accordance with these Terms. We may restrict or refuse access where necessary due to misuse, fraud, or unauthorized activity.
2. Products and Information
We make reasonable efforts to ensure that product descriptions, images, prices, and other information are accurate. However, minor variations may occur, including differences in color or appearance due to screen settings or manufacturing variations.
We reserve the right to correct errors and update product information or availability at any time.
3. Pricing and Orders
Prices and product availability may change without notice.
We reserve the right to accept, limit, or cancel an order for reasonable reasons, including product availability, pricing errors, payment issues, suspected fraud, or shipping restrictions.
If we cancel an order after payment has been received, an appropriate refund will be issued.
4. Payment
You agree to provide accurate billing and payment information and confirm that you are authorized to use the payment method provided.
Payments may be processed through third-party payment providers. Your use of those services may also be subject to their terms and policies.
5. Shipping and Delivery
Shipping and delivery are governed by our Shipping & Delivery Policy.
Delivery times are estimates and are not guaranteed unless expressly stated. Delays may occur due to carriers, customs, weather, holidays, incorrect addresses, or other circumstances beyond our reasonable control.
6. Returns and Refunds
Returns and refunds are governed by our Refund & Returns Policy.
Please review that policy for information about eligible returns, refunds, exchanges, damaged products, and cancellations.
Nothing in these Terms limits consumer rights that cannot legally be excluded.
7. Order Cancellations
If you wish to cancel an order, contact us as soon as possible.
We will make reasonable efforts to cancel orders before processing or shipment. Once an order has been processed or shipped, our standard return policy may apply.
8. Customer Information
You are responsible for providing accurate and complete information, including your name, email address, billing information, and shipping address.
ORREX is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
9. Intellectual Property
All content on the ORREX website, including text, images, graphics, logos, design, and other original materials, is owned by ORREX or used with permission.
You may not copy, reproduce, modify, distribute, or commercially use our website content without prior written permission, except where permitted by applicable law.
10. Prohibited Activities
You may not use our website to:
- Violate applicable laws
- Commit fraud or deceptive activities
- Attempt unauthorized access to our systems
- Distribute harmful software or code
- Abuse promotions, refunds, or returns
- Interfere with the operation or security of our website
11. Third-Party Services
Our website may use third-party services, including payment, shipping, fulfillment, advertising, and other service providers.
ORREX is not responsible for the policies, availability, security, or practices of third-party services that we do not control.
12. Website Availability
We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee uninterrupted, secure, or error-free operation.
13. Disclaimer and Liability
To the extent permitted by law, ORREX is not responsible for indirect, incidental, or consequential losses arising from the use of our website or purchase of our products.
Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded.
14. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, where permitted by law.
15. Governing Law
These Terms are subject to applicable laws. Nothing in these Terms prevents consumers from exercising mandatory rights available under the laws applicable to them.
16. Contact Us
If you have questions about these Terms, your order, or our services, please contact our customer support team.
When contacting us about an order, please include your order number.
SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at orrexstore@gmail.com.
Our contact information is posted below:
Get in touch with ORREX. We're here to help with any questions or feedback. Contact our team today for support and assistance. Call +1-(434)310-1226 or +1-(520)-955-8945. Email us at orrexstore@gmail.com